1. What is a Giclée print? Is it the same as a poster?

• Giclée printing is an advanced art reproduction process that uses highly pigmented archival quality inks on museum grade paper to best replicate an original artwork. 
• This process ensures that the resulting art print is fade resistant without any light sensitivity, hence its exceptional quality and longevity with a life span of 75 to 100 years.
• Due to this, giclée prints have a much higher value and are different from posters or photography paper which use dye-based inks, less durable paper and are not fade resistant.
• All prints by Good Art By Han are Giclée prints on matt, heavy weight, and highly textured museum grade paper, giving the artwork a handmade crafted feel with rich tonal depth.
• Although Giclée prints are durable and robust, they should be handled with care when unwrapping and framing, just as you would handle a valuable piece of original art.

2. How do I confirm the size of the art prints before ordering?

• Prints come in standard ‘A’ size formats, with some prints also in standard metric size formats (inches/cm). Click here for more details on our size guide

3. How do I frame my prints?

• Online retailers such as Amazon or your local frame shops are great options to purchase frames. Choosing frame sizes is easy as all Good Art by Han prints will fit into their corresponding frame sizes.
• For example, an A4 print will fit perfectly into an A4 frame, a 20 x 24 inches print will fit perfectly into a frame with the same dimensions.
• You can also decide to frame with a mat or without a mat (depending on the aesthetic vibe you’re going for), so please consider this when shopping for frames. Click here to watch this helpful video on framing artwork

4. Why do the prints come without frames?

• Good Art by Han delivers art prints globally and by selling only the prints without frames, the overall cost to you is reduced, from the production cost to the delivery cost (due to increased weight) and potential custom duties and delays. You are also free choose your preferred frame options yourself, which has been simplified based on the standard print sizes.

 5. How do I know if my print is Limited Edition?

• All Good Art By Han prints are limited editions that are printed on demand when an order is made. There will be no reproduction of prints once sold out.
• Each print is signed and comes with a certificate of authenticity, which has the edition number on it. This validates your ownership of the limited edition as you would know what number of the edition you have purchased.
• Please keep your certificate of authenticity carefully as confirms the retained value of your print overtime.

6. Can I order a custom size print?

• Due to the limited edition nature of all prints on the website, custom sizes are unavailable. What you see is what you get.
• If you would like to commission an artwork, either an original or a limited edition print, please contact me here

7. Do you take art commissions?

• Yes, I take commissions on original works or art prints in the artistic style of Good Art By Han. Please click here to contact me on works you’d like to commission

8. How long does delivery take?

• Delivery times vary based on your location. Please see our shipping and delivery policy here

9. How do I return a print?

• At the moment, purchases when made are final. This is due to the fact that the prints are numbered limited editions which are printed on demand once your order is placed.
• In the event that a wrong print was sent, a replacement will be sent. Please view our refund and returns policy here

10. Can I reproduce any print purchased from Good Art By Han in other formats or for commercial use or branding and merchandise?

• It is illegal to reproduce any artwork purchased from Good Art by Han. It is also illegal to use any artwork commercially or personally for merchandise, or any other purpose other than that which the art was purchased for.
• All image rights belong to Good Art By Han; therefore, such activities will be deemed wilful knowledge to infringe on the intellectual property of Good Art by Han. Please read our privacy policy here. If you would like to commission any work for commercial or merchandise purposes, please contact me here

11. How does the charity donation work?

• Please click here to learn more

12. What does it mean when you say you are sustainable and 100% carbon neutral?

• All prints are fulfilled and dispatched in sustainably sourced packaging that is also recycled or made from biodegradable materials. The entire process is also end to end carbon neutral where energy usage is minimised, renewable energy suppliers are used, and carbon emissions are offset where needed.

If you have any more questions, please send email here